Frequently Asked Questions
The info you want to know about Rainbow Play Systems
How long has Rainbow been in business?
Rainbow Play Systems has been building the most exceptional residential playsets since 1985. In that time, they’ve built and shipped more than 500,000 playsets around the world! Rainbow of the Heartland has been Kansas’ and Iowa’s Playground Headquarters since 1994.
Do you offer installation for your playsets?
We offer complete delivery and installation by our own experienced, professional installation team, not subcontractors. Like a NASCAR pit crew, our team has years of experience installing Rainbow Playsets, typically completing an installation in just 3-6 hours!
Will you install a Rainbow Playset outside the Des Moines and Olathe metro area?
We will happily install a Rainbow Playset anywhere in Iowa, Kansas, and Missouri. However, mileage charges may apply for outlying areas. You can inquire at the time you place your order.
What type of maintenance is required for our playset?
We recommend resealing your playset every 12-18 Months or as needed with Rainbow sealer to keep it looking new. However, many factors, such as weather, harsh climate conditions, and use, may determine how often you reseal your playset.
With regular use, some of the bolts may loosen over time. It’s essential to check and tighten all nuts and bolts as needed. The playset’s through-bolt construction allows you to tighten these bolts as often as necessary without risking your playset’s structural integrity.
We recommend cleaning tarps, slides, swings, ladder rungs, and other accessories a few times a year to prevent discoloration of the plastic, metal, or vinyl. Rainbow offers services to assist you with maintenance tasks, including maintenance checks and resealing your playset. Simply call us for a quote. We’re happy to help!
Does Rainbow warranty their products?
Rainbow stands behind our products. We offer the best warranty in the business–a Lifetime Warranty on most of the components on our Full-Size sets. For more information, refer to our maintenance and warranty section for each playset series’s complete coverage.
What do you typically put underneath the playset?
We offer 100% recycled rubber mulch and rubber timbers. We also provide rubber pads for beneath swings and slides to prevent bare spots and mud holes. Rainbow recommends that the ground cover (mulch, rubber mulch, etc.) be installed after the playset is installed. See our section on rubber mulch, timbers, and pads.
I have a small yard, can I still purchase a Rainbow playset?
Yes, Rainbow makes a playset to fit every yard and budget. Measure your area and give us a call. We’ll be happy to help. We’ll even come to your house (in the metro area) and take a look at your yard to find the best playset for your space, budget, and family. Click here to view the playsets that we recommend for smaller yards.
I have an un-level yard, can I still purchase a Rainbow playset?
Residential yards come in all shapes, sizes, and soils, and one playset’s configuration is not going to work in every backyard. Rainbow has developed an exclusive line of accessories and playset options tailored explicitly for un-level, hard-to-fit backyards. Click here to view the playsets that we recommend for un-level yards.
What happens if we move, can we take our playset with us?
Yes! Rainbow Playsets are built to be taken down, moved, and reassembled. Unlike cheaper playsets that utilize screws to attach vital structural components, Rainbow playsets are made with big, through-bolt construction. This ensures that any time a Rainbow is moved, it can be reassembled as tight and sturdy as the first time it was assembled. If you are moving out of the area, we can take your playset down for you. Chances are there will be a Rainbow dealer close by to reassemble it for you at your new home.
Yes, we offer financing, subject to approved credit. Click here for more information on our financing options.
Quite simply, (and we think you’ll agree) your children deserve the best! Rainbow has earned its long-held reputation as America’s Most Trusted Brand Name. That’s because we build the safest and most durable playsets on the market.
We use only the finest materials, including 100% Cedar with a 10-Step water seal process, dual-bolt construction, commercial-grade hardware, vinyl dipped components, and the safest slides available! And, all our products are backed by the best Lifetime Warranty coverage in industry!
But that’s not all. Rainbow Play Systems cares about your kids and their future, so we’re proud to be a “green” business. We plant five trees for every one we harvest, and we ensure all of our suppliers adhere to the Sustainable Forestry Initiative (SFI). With so many reasons to buy a Rainbow for your kids, the question becomes, “why wouldn’t you?”
Did you find the answers you were looking for? We sure hope so, but if you still have questions we didn’t address here, we invite you to contract us or stop by the showroom.
