AlleyOOP FAQ’s

Find Out More About AlleyOOP!

Jump at your chance to find out more.

What makes AlleyOOP different from big box store trampolines?

All too often, discount retailers sell trampolines that are unsafe and poorly constructed, manufactured with inferior materials and hardware, and expensive replacement parts for those times when something inevitably breaks. Compare any AlleyOOP trampoline side by side with those big box store units and you’ll discover the following:

AlleyOOP Trampolines

  • Patented trampoline safety systems engineered to improve shock absorption on the jumping surface and smoothly transfer energy between the jumper and the trampoline bed.
  • Safer, softer deeper bounce and better return and improved safety with Triple & Dual-Staged or Extra-Stretch Springs.
  • Thick spring pad for added safety is 1.5 inches thick from edge to edge, tapering to 1 inch at the frame.
  • Heavy-duty quality steel frame with a 10-year warranty.
  • Time-tested, proven method of stitching straps and v-rings for long-lasting safety and use.
  • Better bounce with steel springs that are four times stronger and last five times longer.
  • Just $2.50 to replace one spring.
  • Strong, durable safety nets still standing after 100 live person impacts.
  • Patented back-up support system for fail-safe protection top rated up to 2500 lbs.
  • Trampoline net suspended outside poles to prevent collapse, allowing 20% more play space and rest pad.
  • Multiple trampoline accessories and games available including trampoline basketball, big top tent, trampoline game and party pak, and more.

Big Box Store Trampolines

  • Don’t offer patented safety improvements which leads to more stress on the jumper’s body and increased injuries.
  • Harder, shallower bounce and more injuries with stiffer springs, a shorter frame, and higher bed tension.
  • Thin spring pad with just ½” foam over 65% of the surface.
  • Thin steel frame that fatigues quickly, rusts and then breaks.
  • Mat tearing within one year and trampoline failure within two due to use of inexpensive grommets that puncture and tear through the mat fabric during installation.
  • Poor performance with fabric stretch bands that quickly weaken and fatigue.
  • Whopping $150 to replace entire mat if just one stretch band breaks.
  • Short 90-day warranty on net due to stress damage history after a short time.
  • No back-up support system to prevent failure.
  • Trampoline net suspended inside poles encroaches on play space. 20% less space and no place for rest.
  • No trampoline games available to encourage safer play.

Should I get a safety net for my trampoline?

AlleyOOP patented trampoline safety systems ensure safe trampoline play. Patented fail-safe engineering offers a support system for the net and prevents net collapse, ensuring a child’s safety on impact. The overlapping entry keeps kids from falling off the trampoline, whereas other trampolines’ door flap design exposes kids to potential injury. Patented shock-absorbing, padded steel poles flex on impact so the trampoline remains sturdy instead of collapsing.

Why is it critical to have safety nets outside the springs rather than inside?

It’s all about safety! If you have multiple jumpers within the confines of the safety net, a net attached outside the springs allows for a safe rest area for kids waiting to take their turn at bouncing.

How old should kids be before being allowed to use a trampoline?

The Consumer Product Safety Commission (CPSC) and the American Society for Testing and Materials (ASTM) advise that trampolines over 20 inches tall are not recommended for kids under the age of six. At all times, no matter what the children’s ages, we always recommend constant adult supervision while kids use the trampoline.

How many people can jump on a trampoline at the same time?

Only one person should be jumping on the trampoline at a time. Chance of injury increases when more than one person is jumping. Also, it’s important to observe the weight rating for your specific model trampoline. AO Variable Bounce models are rated from 225 lbs to 270 lbs for a single user depending on the size of the trampoline and whether or not Power Bounce has been added to the unit. Our AO Double Bounce models are rated from 250 lbs to 300 lbs for a single user. These weight ratings are the highest in the industry. Some companies rate their trampolines as “Real World Weight Rating,” which is the total weight a trampoline can support if people are just sitting on the trampoline. Our Alley-OOP “Real World” Ratings are 800 lbs.

Why are there different shapes of trampoline?

The most common shapes are round and rectangular. Round trampolines are great for residential backyards as they encourage creative play and don’t take up a lot of space. Rectangular trampolines are more often used to train for other athletic activities, such as gymnastics.

Can we use our backyard trampoline year round?

It depends on the weather. If you live in an area where typical snowfall is measured in inches rather than feet, disassembling your trampoline during the winter is not necessary. You do, however, want to avoid snow piling up on your trampoline, so it’s important to brush off the mat and pad after each snowfall. Always use a broom or brush to do so, never a shovel as it could potentially rip the mat.

If you live in an area where typical snowfall is measured in feet, you will need to disassemble parts of your trampoline. Remove the mat (jumping surface), the springs or rods, and the frame pads. High quality steel frames will not rust, so you can leave those, along with rail pieces, legs and safety net poles.

Do we need to take extra precautions because we live in a windy area?

Trampoline anchor kits will secure your trampoline to the ground if you live in a windy area, though they are not guaranteed to withstand severe weather situations, such as a tornado or hurricane. During severe winds, we encourage you to remove the trampoline mat by disconnecting all of the springs or disassembling the entire trampoline.

How much overhead and side clearance do we need with a trampoline?

We recommend at least 24 feet of overhead clearance from the ground up. The amount of side clearance depends on your safety enclosure and how much it can flex away from the trampoline mat. This can range from two to eight feet.

How difficult is it to install a trampoline?

Our AlleyOOP trampolines can be assembled in three to five hours no matter what size you purchase. Rainbow offers installation specials if you do not want to assemble the trampoline yourself.

Do you recommend sinking my trampoline into the ground?

A common misconception is that if a trampoline is sunk into and flush with the ground, it is somehow safer. However, if the trampoline is installed without a safety net, a bouncer can still fall onto the ground from as far up as six feet or more. Additionally, space between the edge of trampoline and the retaining wall used to support it can often be a trap for small limbs getting caught when bouncing or entering/exiting the trampoline. Finally, an in-ground trampoline won’t necessarily have as much bounce as an above ground one, especially if there is insufficient air flow beneath it. For safety reasons and the ultimate bouncy experience, an above ground trampoline with a safety net enclosure and lots of air clearance is your best bet.

What is the warranty on my trampoline?

Rainbow of the Heartland is pleased to carry the highest quality line of trampolines available. AlleyOOP stands behind their products with the following warranties:

  • Steel Frame — Lifetime
  • Enclosure Poles — Lifetime
  • Jumping Mat Fabric — 5 years
  • Mat Stitching/Strapping — 5 years
  • Enclosure Net — 5 years
  • Springs — 5 years

The manufacturer’s website is but Rainbow of the Heartland offers AlleyOOP trampolines. What is the difference?

At Rainbow of the Heartland, we display and stock AlleyOOP trampolines. These are the premium line from the manufacturer, JumpSport. Of course, if you so desire, we are happy to order a JumpSport trampoline for you if you are interested in one from the website. Below are the differences between the two:

AlleyOOP Sports

  • Includes unitized safety enclosure system.
  • Includes strongest safety nets with the highest number of safety features available on any enclosure system.
  • Instead of U-bolts, enclosure poles are securely anchored with precision-fit, strong thru-bolts to the trampoline frame.
  • Forest green color scheme is backyard friendly.
  • Includes thick, deluxe frame pad.
  • Lifetime warranty on frame and safety enclosure poles, plus a longer warranty on components such as safety net, frame pad, and jumping mat.
  • 2mm thick, 1.9” diameter, forest green, powder-coated, pre-galvanized steel frame.
  • The only product line to offer the patented DoubleBed System.


  • Trampolines and enclosure sold separately.
  • Enclosure poles attach to the outside of trampoline legs with U-bolts.
  • Black and blue color scheme.
  • Includes standard frame pad.
  • 10-year pro-rated warranty on trampoline frame.
  • 1.5mm thick, 1.8” diameter, black, powder-coated Cold Rolled Steel frame.

Did you find the answers you were looking for? We sure hope so, but if you still have questions we didn’t address here, we invite you to contact us or stop by the showroom.